Shipping Policy

Due to COVID-19 orders withing the United states, mostly take 10 to 15 days. If you live outside the USA, most items can take up 2-4 weeks to arrive. These items are trackable via your national shipping courier (USPS, Australia Post, Canada Post, etc). 

Please note; COVID-19 is affecting airlines and businesses all over the world, shipping might take longer than expected. It could take longer for shipping companies to process your orders as they give priority to essential items.  Stay safe, stay well.

Items on our store come from a range of different suppliers so if you ordered more than one item, they will likely arrive in distinct packages within a few days of one another.

Do you ship worldwide & how much does shipping cost?

Yes - we ship worldwide. We offer customers free USA and International Shipping with tracking. There is NO shipping cost & NO sales tax. Hurray!

What are your shipping and processing times?

Standard Shipping Times (updated since COVID)

USA: 6 - 20 business days

Canada: 6 - 25 business days

Oceania: 8 - 25 business days

Europe: 8 - 25 business days

Latin America: 9 - 26 business days

Other countries: 11 - 30 business days

Processing Times

Orders can sometimes take 2-4 days to process after placing the order before shipping out. Eg. If you order on Friday, processing times can be a bit longer. When your items are shipped out, you should receive notification from us via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, its okay. Contact us and we'll fix it! 

If you need more detailed information, please send us an email at support@thesnuggydog.com and we'll help you out! Unexpected Delays In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!